You will receive two emails ahead of each order at 17 days out and 7 days out respectively. This gives you the opportunity to check your address, amend your wine choices or update your credit card details.

You can also check your upcoming orders on your account page.

When you sign up, you will receive a Welcome email with an activation link. This must be clicked on in within 48 hours (before it expires) so you can set up your password and activate your account. Once activated, the "SIGN IN" button is at the top right of the Kilikanoon website.

If you have forgotten your password, click "forgot your password" on the login page.

If you haven't activated your account, then call the Wine Club on 08 8849 2356 so we can send a new activation link.

We do our utmost to process and ship orders as soon as they are received. We use Australia Post to handle our deliveries and they normally state between 5-10 working days. However there are sometimes delays and issues that are outside of our control which may mean it takes longer than expected.

Call us: 08 8849 2356

Email: wineclub@kilikanoon.com.au