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Here are some of our most frequently asked questions, if yours has not been answered below, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Can you deliver wine outside of Australia?

Regrettably not at this time, however, our wines are distributed to 25 countries. For more information please see our ‘Distributors’ page here.

I live outside of Australia, where can I buy your wines?

Our wines are distributed to 25 countries and there may be one in your region, for further information please see our ‘Distributors’ page here or send us an This email address is being protected from spambots. You need JavaScript enabled to view it..

I have placed an order on the website, how long will it take to receive my wine?

All of our wines are delivered by Australia Post and delivery times can vary from state to state. As a general rule delivery times can take up to 2 weeks, however most wines arrive within 7 days of order.   If you have a specific concern or are waiting for your wines to arrive please contact us This email address is being protected from spambots. You need JavaScript enabled to view it..

I have not received my delivery – what should I do?

If you are unable to retrieve any details about your delivery using your tracking number, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it..

What should I do if my wine is corked?

If you have a corked Kilikanoon wine please contact us This email address is being protected from spambots. You need JavaScript enabled to view it..

Do you use Sulphur in your wines? How much sulphur is in your wines?

At Kilikanoon we use a very low level of sulphide in our wines; the more technical response is that our reds are bottled with a free SO2 of about 30ppm and a total of about 70ppm.   White wines are always higher in total SO2’s but the free SO2 will be about the same. Generally we bottle with a free of 30 and a total of about 120ppm SO2.  As you are probably already aware, this is often why people with asthma etc. are much more sensitive and can react when drinking white wines.  The legal limit for wine is a total of 250ppm SO2 so we are well below that.

Are our wines suitable for vegetarians/vegans?

All of our wines are produced unfiltered/unfined, consequently we do not use egg or milk products.  So yes, they are vegan friendly.

How do I become a Wine Club Member?

Membership to the Kilikanoon Wine Club is open to Australian Residents over the age of 18. For more details or to sign up please click here.

How do I hear about wine dinners and tastings?

If you would like to be added to our mailing list please click here. Our Kilikanoon Wine Club members receive preferential pricing on all wines and events purchased, so if you haven’t already signed up, you might like to do so here.

I can’t log into my account?

If you have your Log In details but are unable to remember your password, you can update it here. If you are having another problem, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it..

"He demonstrates a brilliant touch with Riesling as well as Cabernet Sauvignon and Shiraz. The cuvees produced under the 'Killerman's Run' label all represent terrific bargains"

 

Robert Parker Jr

Contact

 Cellar Door

Tel: +61 8 8843 4206

Fax: +61 8 8843 4246

cellardoor@kilikanoon.com.au 


Winery

PO Box 205, Auburn, SA 5451

admin@kilikanoon.com.au

Tel: +61 8 8849 2356

Fax: +61 8 8849 2056

Kilikanoon Wines Clare Valley, South Australia - Map

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